Question 1

What is SubSeat?

Accepted Answer

SubSeat is a UK-based subscription booking platform for barbers, salons, nail technicians, lash artists and beauty professionals. Customers subscribe monthly for priority booking access, and businesses earn predictable recurring revenue instead of relying on one-off appointments.

Question 2

How does SubSeat work for customers?

Accepted Answer

Customers search for beauty and wellness professionals on SubSeat, choose a monthly membership plan, and pay via Stripe. They get priority booking slots, WhatsApp and email reminders, and a unified calendar showing all their subscriptions in one place.

Question 3

How does SubSeat work for businesses?

Accepted Answer

Businesses create a free profile on SubSeat in under 10 minutes, list their services and set monthly subscription prices. Customers subscribe and pay monthly. SubSeat charges a simple 6% platform fee on subscription revenue. No hidden monthly charges.

Question 4

How much does SubSeat cost for businesses?

Accepted Answer

SubSeat is free to join. The platform charges a simple 6% fee only on subscription revenue earned. There are no monthly fees, no setup costs and no hidden charges. A Partner Seat founding plan is available for a one-time fee of £39.99.

Question 5

Does SubSeat help reduce no-shows?

Accepted Answer

Yes. Because customers pay a monthly subscription upfront, the financial impact of no-shows is significantly reduced. Subscribers have already paid for the month, so missed appointments do not result in lost revenue for the business.

Question 6

What makes SubSeat different from Booksy, Fresha and Treatwell?

Accepted Answer

SubSeat uses a subscription model rather than per-appointment booking, giving businesses predictable monthly income. SubSeat charges a simple 6% platform fee with no hidden charges, compared to up to 35% commission on other platforms. SubSeat also includes WhatsApp notifications, two-way calendar sync, and equal visibility for all businesses without pay-to-boost features.

Question 7

Is SubSeat available across the UK?

Accepted Answer

Yes. SubSeat is available to beauty and wellness professionals and customers across the United Kingdom, including London, Birmingham, Manchester, Leeds, Bristol and beyond.

Question 8

Does SubSeat send WhatsApp reminders?

Accepted Answer

Yes. SubSeat sends appointment reminders and booking confirmations via both WhatsApp and email to customers and businesses. WhatsApp notifications are included for all SubSeat businesses and is a key differentiator from other booking platforms.

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