Subseat Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

Company: SubSeat Ltd ("SubSeat", "we", "our", "us")

Website:

We take your privacy seriously. This Privacy Policy explains how SubSeat collects, uses, stores, and protects your information when you use our platform. By using our services, you agree to the terms of this Policy.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact details (name, phone number, email address).
  • Booking details (appointments, services, locations).
  • Payment and billing information.
  • Service preferences and interests (e.g., barber, hair, beauty, wellness).
  • Technical information (IP address, device type, browser type, cookies).

2. How We Use Your Information

We use your data to:

  • Provide access to the SubSeat platform.
  • Process bookings and manage subscriptions.
  • Communicate updates, offers, and service changes.
  • Personalise recommendations and improve our platform.
  • Conduct market research and analytics.
  • Develop future products and services, including potential finance solutions and wellness offers.

We may also use anonymised or aggregated data for research, reporting, or commercial purposes.

3. Sharing Your Information

  • We may share limited personal data (name, email, phone, booking history) with third-party partners or affiliates for service delivery, marketing, and promotions.
  • We may share anonymised data with third parties for analytics or commercial purposes.
  • We do not sell personal data without consent, but we may in the future develop commercial arrangements where data is shared lawfully.
  • You may opt out of third-party data sharing at any time by emailing .

4. Marketing Communications

  • We may contact you by email, SMS, or phone with updates and offers.
  • You can opt out at any time by clicking "unsubscribe" or emailing .

5. Data Protection & Security

  • We comply with the UK GDPR and Data Protection Act 2018.
  • We use secure servers, encryption, and access controls to protect data.
  • While we take all reasonable steps, we cannot guarantee complete security of transmitted data.

6. Your Rights

Under GDPR, you have the right to:

  • Access a copy of your personal data.
  • Request corrections to inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Restrict or object to processing of your data.
  • Withdraw consent for marketing at any time.

Requests can be made by emailing .

7. Data Retention

  • Customer data is retained for the duration of your subscription and up to 6 years after termination (for legal/accounting reasons).
  • Business data is retained for the duration of the business agreement and up to 7 years after termination.

8. Cookies

Our website uses cookies to:

  • Improve user experience.
  • Analyse site performance.
  • Deliver personalised content and ads.

You can disable cookies in your browser settings, but some features may not function.

9. Liability

  • SubSeat provides services "as is" and is not responsible for loss, damage, or disputes arising between Customers and Businesses.
  • SubSeat, its employees, and affiliates are not liable for indirect or consequential damages resulting from use of the platform.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified by email.

11. Contact Us

For questions about this Policy or to exercise your rights, please contact us:

📧 Email:

📍 Address: [Insert company registered address]